Privacy policy.

Effective Date: April 2025

Welcome to Renew People Solutions. Your privacy is important to us.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make an enquiry, or engage with our services.

1. Who We Are

Renew People Solutions is a trusted network of HR and health professionals who understand the unique needs of churches, charities, and purpose-driven organisations.

We bring together compassionate, values-aligned experts — from HR advisors and Occupational Therapists to Counsellors. We support organisations in managing staff wellbeing with integrity, empathy, and expertise.

Whether you need practical HR support, return-to-work health assessments, advice on equipment and adjustments, or training for managers — we’re here to help your team feel supported, valued, and ready to thrive.

We are committed to protecting your personal data and respecting your privacy in everything we do.

Data Controller: Debbie Andrew Assoc. CIPD at Renew People Solutions
www.renewpeoplesolutions.co.uk
Email: info@renewpeoplesolutions.co.uk

2. What Information We Collect

We may collect and process the following types of personal data:

  • Contact Information – name, email address, phone number

  • Business Details – organisation name, job title, nature of enquiry

  • Website Usage Data – IP address, browser type, pages visited, cookies (see Section 6)

  • Any other information you voluntarily provide – e.g. when filling in our contact form or subscribing to updates

3. How We Use Your Data

We only use your personal data when we have a legal basis to do so. This includes:

  • Responding to your enquiries

  • Providing services you’ve requested

  • Sending updates or marketing communications (if you have opted in)

  • Maintaining and improving our website

  • Meeting legal or contractual obligations

4. Legal Bases for Processing

Under the UK GDPR, we rely on the following lawful bases:

  • Consent – when you opt in to receive communications

  • Contract – to deliver agreed services

  • Legal Obligation – if we are required to retain data for regulatory reasons

  • Legitimate Interests – for example, to improve our services or protect our website

5. How We Share Your Data

We do not sell or rent your personal data. We may share it with:

  • Our trusted network of professionals (e.g. HR advisors, Occupational Therapists, specialist nurses or CBT practitioners) assisting with service delivery

  • Service providers (e.g. website hosting or email marketing platforms)

  • Regulatory or legal authorities, if required

All third parties are required to keep your data secure and only use it in line with our instructions.

6. Cookies and Website Analytics

We use cookies to help improve your experience on our site. These may collect usage data such as:

  • IP address

  • Browser type

  • Time spent on pages

You can control cookie settings through your browser preferences.

7. How We Store and Protect Your Data

Your data is stored securely and only accessed by authorised personnel. We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

We only keep your personal data for as long as necessary, in line with our data retention policy and legal obligations.

8. Your Rights

You have the following rights under data protection law:

  • Right to access – request a copy of your data

  • Right to rectification – correct inaccurate or incomplete data

  • Right to erasure – request deletion of your data

  • Right to restrict processing

  • Right to data portability

  • Right to object – to marketing or certain types of processing

  • Right to withdraw consent – where consent is the legal basis

To exercise any of these rights, please contact us at: [Insert contact email]

If you’re unhappy with how we handle your data, you can lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Renew People Solutions
Email: info@renewpeoplesolutions.co.uk